Mr. Monief Eid

Biography

Education:

 

Hold a Bachelor Degree of Science in Biochemistry from King Saud University in summer session 1988/1989. In addition, I have the following professional certificates:

Six Sigma Black Belt on March 2014

ITIL V3 Foundation on March 2014

Prosci (Change Management) on Dec 2012

Prince2 Foundation (Project Management) on June 2010

 

                                               PROFESSIONAL PROFILE & HIGHLIGHTS

LinkedIn Profile:  http://ca.linkedin.com/pub/monief–eid–prince2–certified/b/385/20a

Strong Leadership capabilities and skills to develop and implement programs with managing

strategic initiatives and processes. Work effectively and efficiently in a results-oriented manner.

• Strong analytical skills which fuel key business drivers, develop strategies and helps in conflict management and problem solving.
• Excellent business acumen to understand the impact of scope changes not just from a schedule perceptive but from a ROI and TCO perspective also.
• Successfully participated with PSP (Private Sector Participation) at Ministry of Health-Saudi Arabia for Radiology transformation process from Public sector to Private sector cross 8 hospitals. This were involved with International Financial Bank assessment and RFP design (included Model of care, Healthcare Financing and Digitization / workforce) during 24 months of business process.
• Successfully managed to secure sales and marketing deals of total value 70 M USD OF HEALTHCARE SOLUTIONS (while I have worked in sales and marketing area). This conducted to create business opportunity, grow the market, customer relation build up, technical sales support and final negotiation.
• Successfully completed and involved more than 100 projects in the last 20 years with a dollar value of 400 M USD in the field of Radiology Information Systems (RIS), Picture Archiving Communication Systems (PACS), Cardiac Picture Archiving Communication Systems (CPACS), Cardiovascular Information Systems (CVIS), Pathology PACS , Dental PACS, Ophthalmology PACS, Enterprise Imaging Solution, Diagnostic Imaging Equipment

(including 3D applications), Clinical Information Systems and Medical Equipment (Vital Sign

Monitors, Defibrillators, ECG Recorders/ ECG Data Management , Cardiac Registry, Anesthesia Machines, Lab Diagnostic Equipment, Operating Room Equipment, Cardiac   Equipment and Emergency Equipment) and Tele-ICUs services.

• Proven excellent experience in working with and negotiating with third party vendors as part of

creating a Request for Proposal (RFP) and establishing the evaluation criteria. Also building

 

PACS/ DI-r RFPs in coordination with Canada Health Infoway for Ministry of Health.

• Demonstrated ability in all phases of project management from pre-engineering/pre-tender to implementation/handover. Also demonstrated ability in managing multiple projects and complex

 

projects.

• Training includes Six Sigma Black Belt Certified , ITIL v3 Foundation Certified and extensive professional development through continuing education. Has a strong understanding of PMBOK and is Prince2 (Project in Controlled Environment) Foundation Certified . Also Prosci Certified (well recognized change management methodology).
• Able to champion change, sell the vision and create business/IT stakeholder buy-in using

professional, discreet communication strategies and managing information flow to key personnel.

• Using both PMBOK & Prince2 methodologies (project life cycle, project planning, project documentation, change management, quality control, testing, phase exit, training, project

issues/ resolve conflicts, risk assessment, and post implementation).

• Ability to work with a team of over 100 business stakeholders and Health Care Infomatics Specialists (project managers, physician, nurse, technologist,  engineers, integration specialist, application specialist, marketing and sales support teams).
• Understand the core competencies in health informatics field i.e. SQL , UNIX, Oracle, Sharepoint, HL7, DICOM, Network, IHE, Data migration, interface integration, business

operation and product management.

• 2 Years experience supporting national Federal/Provincial/Territori al type steering committees in Canada.
• Strong leadership skills – ambitious, focused, committed and team-oriented.
• Applied a structured change management approach and methodology (Prosci, CAP model, six sigma-based methodology) for the people/staff side  change caused by projects and change efforts.
• Developed a change management strategy based on a situational awareness of the details of the change

 

and the groups being impacted by the change.

• Identified potential people-side risks and anticipated points of resistance, and develop specific plans to

 

mitigate or address the concerns.

• Conducted readiness assessments, evaluated results and present findings in a logical and easy-to-

 

understand manner.

• Developed a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance  management plan.
• Supported the execution of plans by employee-facing managers and business leaders.
• Be an active and visible coach to executives leaders who are change sponsors.
• Created and managed measurement systems to track adoption, utilization and proficiency of individual changes.
• Identified resistance and performance gaps, and worked to develop and implement corrective actions.
• Worked with project teams to integrate change management activities into the overall project plan.
• Worked with communication, training, and other specialists in the formulation of particular plans and activities to support project implementation.

 

 

 

EMPLOYMENT EXPERIENCE

 

 

e Health and Enterprise Imaging Senior Consultant, ICT, Ministry of Health – (July 2019 to Presence)

Riyadh, Saudi Arabia

 

• More than 25 years experience in building e health and Enterprise Imaging Strategy, Roadmap, Standard, and Governance.
• Ability to build up clinical programs such Radiology, Cardiology, Dental , Screening (Breast, Colo-rectal, etc.) , Laboratory systems, Blood Bank and others. Conducted into Project Execution, Change Management and Training Management.
• Strong Leadership capabilities and skills to develop and implement programs with managing strategic initiatives and processes. Work effectively and efficiently in a results-oriented manner.
• Strong analytical skills which fuel key business drivers, develop strategies and helps in conflict management and problem solving.
• Excellent business acumen to understand the impact of scope changes not just from a schedule perceptive but from a ROI and TCO perspective also.
• Successfully participated with PSP (Private Sector Participation) at Ministry of Health-Saudi Arabia for Radiology transformation process from Public sector to Private sector cross 8 hospitals. This were involved with International Financial Bank assessment and RFP design (included Model of care, Healthcare Financing and Digitization / workforce) during 24 months of business process.
• Successfully completed and involved more than 100 projects in the last 20 years with a dollar value of 400 M USD in the field of RIS, PACS, CPACS, CVIS, Pathology PACS , Dental PACS, Ophthalmology PACS, Enterprise Imaging Solution, Diagnostic Imaging Equipment (including 3D applications), Clinical Information Systems and Medical Equipment (Vital Sign Monitors, Defibrillators, ECG Recorders/ ECG Data Management , Cardiac Registry, Laboratory Information System, Blood Bank Systems , Anesthesia Machines, Lab Diagnostic Equipment, Operating Room Equipment, Cardiac Equipment and Emergency Equipment) and Tele-ICUs services.
• Ability to build up Training and Change Management Knowledge as well as tool capacity at e health portfolio.

 

 

National PACS Program Director, ICT, Ministry of Health – (March 2011 to July 2019) Riyadh, Saudi Arabia

 

• Lead and manage the National PACS Program execution cross-hospitals in Ministry of Health (280 hospitals and plus).
• Built up Ministry of Health PACS program strategy and road map for 10 years 2011- 2021.
• Write and evaluate technical / workflow requirements for various Medical Imaging Services in Ministry of Health (e.g. RFP). Coordinate with Canada Health Infoway for PACS/DI-r RFP and standard.
• Work collaboratively and actively with e-health team to ensure the RIS/PACS, CPACS, CVIS, Pathology PACS and Dental PACS plan and implementation match the Ministry of Health e-health strategy.
• Develop National RIS/PACS CPACS, CVIS, Pathology PACS and Dental PACS Portfolio

(Policy, standard, process, procedures and regulation).

• Participate in user interface design (HIS-RIS/CVIS Interface, EHR Interface, IHE, HL7 & DICOM).
• Actively participate in HIMSS-SIIM activities, including speaking at conferences and collection of case studies. Conducted to be co-chair of international committee EDIAM

(Enterprise Diagnostic Imaging Adaption Model) to develop role model in healthcare

industry.

• Work collaboratively with the National RIS/PACS/CPACS/CVIS Steering Committee, hospitals steering committee and 3rd party vendors to ensure a seamless implementation process. Responsible for successful planning, execution, and acceptance of the PACS implementation. In addition, works with the rest of the Project Team to coordinate all implementation activities and resources.
• Monitors contract execution and ensure project compliance with contract and quality assurance standards.
• Oversees project documentation/library to ensure comprehensive project records are maintained as required by the organization.
• Champions the vision and health care priorities within and outside of the implementation project.
• Create awareness of the project and impending change.
• Assist those impacted by the change by ensuring they receive proper training, mentoring, etc.
• Work collaboratively and actively with Executives Management, Radiologists, Physicians, Clinicians, technologists and other healthcare staff to ensure will provide support and backup for each other through the duration of the project.
• Work with training team to determine Tech/Clerical/Clinical User Training Requirements.
• Develops training approach, materials and schedules in conjunction with Training Team.

 

Independent Information Technology and Project Management Consultant- (June 2009 Feb 2011) Victoria, B.C. Canada

 

Many years of experience as a healthcare specialist and practice management consultant, utilizing extensive industry experience within Medical Equipment, IT healthcare, Pharma,

Biotech, Clinical research and Healthcare environments to execute and implement certain  processes as well as methodologies into diverse operational roles at all organizational levels. As consultant Skilled in, but not limited to carry various projects and process in the market:

• Project Initiation, Planning, Execution and Closing
• Project Controlling and Monitoring
• Project Change Management
• Project Risk Assessment
• Project Training Plan and materials
• Build up to Technical RFP and evaluation process
• Business Planning
• Quality Control Process
• Time and Budget Management
• Product Management
• Vendor Management
• IT project Management
• Design of project life cycle
• Six Sigma Process
• Change Management Process

Project Manager- (June 2007 – June 2009)

Vancouver Island Health Authority (VIHA)

IM/IT (Information Management/Information Technology                        Victoria, B.C.

Department)                                                                                                      Canada

 

Worked with a team of over 30 Health Care Specialists in IM/IT Project Management including Project Managers, Engineers, Nurse,, Physician, Integration Specialist, Application Specialist, and Support Teams. Managed the Personal Information Repository Bank Project as follows:

 

Responsible for Personal Information Bank (PIB) project definition, data collection, product or service development, installation, implementation, and commissioning, as well as training and   operational maintenance for all system components associated with this project.

 

Built up the web data collection tool (SQL Database) to become the repository for all “Personal Information Banks” (PIBs). These consisted of systems or repositories of personal information pertaining to staff, clients, patients, residents or others who are or have sought employment with or care and service from VIHA. Developed implemented and evaluated ongoing processes to inventory and document the collection of personally identifiable   information held by the Vancouver Island Health Authority (VIHA).

• Maintained a summary of all data holdings within a (PIB) Repository/Directory in support of the legal accountability, under the Freedom of Information and Protection of Privacy Act (FIPPA), regarding the public’s right to understand what personal information VIHA holds about them.
• Developed methodology, policies, procedures, and process workflows for the web based data collection tool.
• Created PIB web site to cover ongoing requirements, workflow, process and training.
• Assisted with the organization of collected data (PIBs) and provided a comprehensive data trend analysis for the future.

 

• Delivered different reports about the collected PIBs.
• Managed the training for the targeted custodies (800 Managers and 1000 Delegates).
• Implemented and maintained the PMBOK methodology and six sigma throughout the project phases and achieved the project goals/objectives within time and budget constraints.
• Responsible for Project management deliverables including, but not limited to, Project Charter, Project Plan, Stakeholder Engagement Plan, Issue & Risk Management Plan, etc.

 

 

 

 

 

Country Sales Manager / Project Director – (June 2003 − May 2005)

GE Healthcare

Riyadh, Saudi Arabia

 

 

As Country Sales Manager & Project Director (Medical Equipment and IT solutions) representing GE Healthcare at National Guard Large scale project, I was involved and worked with a team of over 40 Health Care Infomatic’s Specialists (project managers, engineers, nurse, physician, radiologist, integration specialist, application specialist, marketing and sales support teams) to establish the following:

 

Involved actively in the first 10 RIS/PACS deals (sales and marketing) & installation with GE Healthcare in Middle East and Africa (Prince Sultan Humanitarian City, King Khalid University Hospital, King Faisal Specialized hospital & Research  Center  , Riyadh /Al Kharj Military Hospital, King Fahd Medical City, Al Noor Hospital, etc.).

 

Built up GE Healthcare IT Solution strategy and road map   for 3 years in Saudi Arabia considering all marketing activities during that period.

 

Used six sigma methodology and process to complete 3 major PACS/RIS projects worth ($20M

 

1. US) at National Guard Health Affair.

• Consulted on a multi-hospital system (4 Sites), developed job descriptions and recruited the PACS/RIS Administrators to further the development of an information project management strategy.
• Directed and drove significant organization changes in complex project (new enterprise solution, new workflow, new training, new policies and new process).
• Helped to create a selection process that involved physician leaders, clinical staff and the executive team.
• Developed and presented project/technology awareness seminars to teams of 100+ multidisciplined, heath-care professionals outlining the technology, its impact on workflow and clinical applications.
• Created comprehensive pre and post sales training tools on Enterprise Health Infomatics Solutions (Clinical, Cardiology, and Radiology) for account managers and senior management.
• Responsible for designing educational presentations for Department Heads.
• Managed / oversaw multiple RIS/PACS projects concurrently (8 main hospitals of 5400 beds and 35 polyclinics).
• Responsible for RIS/PACS Project management deliverables including, but not limited to,

Project Charter, Project Plan, Stakeholder Engagement Plan, Issue & Risk Management Plan, etc.

• Monitor the forecast as well as operational budget of assigned GE healthcare territory.

 

 

 

Territory Sales Manager (November 2000 – June 2003)

GE Healthcare

Riyadh, Saudi Arabia

 

Worked with a team of over 20 Medical Equipment Specialists (project managers, engineers, nurse, physician, radiologist, integration specialist, application specialist, marketing and sales support teams) to establish the following:

 

Completed a $10M US project for the Ministry of Health to upgrade their technology systems in clinical environment; i.e. Vital Sign Monitors, pulse oximeters and telemetry systems and cardiology environment; i.e. E  CG Recorders, Holter systems and stress test systems.

 

Built up GE Healthcare Clinical Solution strategy and road map for 3 years in Saudi Arabia

considering all marketing activities during that period.

• Sold and marketed a broad range of health care specialty products; i.e. clinical, critical care, cardiology, clinical information systems and operating room solutions.
• Facilitated product improvement sessions with our technical team and health care professionals at all levels of their organizations to analyze challenges and develop solutions for improving patient services.
• Responsible for Project Management deliverables including, but not limited to, Project Charter, Project Plan, Stakeholder Engagement Plan, Issue & Risk Management Plan, etc. ü Monitor the forecast as well as operational budget of assigned GE healthcare territory.

 

Area Sales Manager (August 1998 − Oct 2000)

El Seif Development (Agent of GE Healthcare in Saudi)

Jeddah, Saudi Arabia

 

Managed and led a huge portfolio of medical devices with a turnover of $ 100M and a sales team of more than 10 sales representatives, segment managers and division managers. Representing a

wide range of global suppliers on the fields of Anesthesia (Drager) & Critical Care (Spacelab),

Emergency Medical Services, Medical Gases, Surgical Instrumentation, Operating Room Intelligent Solutions, Oncology, Non-invasive Cardiology, Cardiac IT solutions, Cardiac Surgery, Healthcare IT Solutions, Women Healthcare.

• Completed several clinical projects cross many hospitals that provided specialist services to high-level government officials.
• Grow the market at different segments by increasing the market share of 15% such Drager

and Sapelab in the western region.  

• Negotiated contracts with investigational sites for content and pricing, ensuring that all regulations and legal requirements were met in coordination with management and the respective clinicians.
• Developed a very strong project division portfolio in the market for both hospitals and clinics.
• Built-up and re-engineered the bill of quantity (BOQ) (medical/non-medical) for (50/100/150 and 500 bed) hospital projects.
• Built-up and re-engineered the BOQ (medical/non-medical) for mini/poly clinic projects.
• Developed a spreadsheet program that allowed us to capture and monitor project details from scheduling and delivery times to pricing and variants.
• Monitor the forecast as well as operational budget of assigned El Seif Development territory.

 

 

Products Manager – (June 1997 − July1998)

Biomedical Products Factory

Riyadh, Saudi Arabia

 

Biomedical Products Factory was a new start-up manufacturer of diagnostic health care products.

 

• Oversaw the local market analysis and follow-up (needs, competition, pricing, market share, etc.).
• Created appropriate product information (data sheets, catalogues, training, etc.) and ensured easy access to customers.
• Coordinated, trained  and  coached  all  sales  specialists  on  pricing,  product  offering,  ü customer service, and sales.  Achievements:
• Developed Fertility Cycle Product Package ‘Rose for Each Occasion’.
• Created a marketing portfolio (brochures, datasheets, posters, etc) for fertility product line.

 

 

 

 

 

Water Treatment Consultant – (May 1995 − May 1997) METITO Chemical Industries

Jeddah, Saudi Arabia

• Collaborated with a team to design and implement water treatment program.
• Provided chemical treatment applications utilizing international treatment programs.
• Applied laboratory analysis for diagnosis of problems in operational systems.
• Developed small market in the western region by targeting compounds and palaces.

 

• Increased market share in industrial market by 15%. ü Received award for highest commodity sales.

 

Sales Product Specialist – (Apr 1990 − Apr 1995)

SALEHIYA ESTABLISHMENT

(Radiometer A/S−Denmark), Riyadh, Saudi Arabia

 

• Sold a wide range of blood gas products, including ABL500 series.
• Projected orders and sales; provided market share analysis.
• Ensured customer satisfaction through coordination with service department.
• Supported product lines throughout the Saudi Market.
• Achieved highest sales of Radiometer in the history of the MEA region.
• Developed a very strong portfolio of new business opportunities in the market.
• Increased market share by 25%.
• Developed marketing portfolio for blood gas analyzers.